Privacy Policy

1. Introduction

Welcome to BuntoTech.

BuntoTech is a technology and software development business operated by BidCoreTechnologies, trading as BuntoTech (“BuntoTech”, “we”, “us” or “our”).

We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit or interact with BuntoTech.com (the “Website”), contact us, request our services, or otherwise engage with us.

We process personal information in accordance with applicable South African law, including the Protection of Personal Information Act 4 of 2013 (“POPIA”), as applicable.

By using the Website or voluntarily providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

For purposes of applicable data protection legislation, the responsible party for personal information collected through this Website is:

BidCoreTechnologies trading as BuntoTech

BuntoTech provides software development, technology consulting and digital solutions to businesses and organisations.

For privacy-related enquiries, please contact us through the contact details provided on the BuntoTech Website.

3. Personal Information We Collect

Depending on how you interact with BuntoTech, we may collect the following categories of personal information.

Information you provide to us

When you contact us, request a quotation, submit an enquiry or otherwise communicate with us, we may collect:

• Your name and surname
• Email address
• Telephone or mobile number
• Company or organisation name
• Your job title or role
• Information about your business or project
• Information contained in your enquiry or correspondence
• Any other information you voluntarily provide to us

Please do not submit sensitive personal information through the Website unless it is reasonably necessary for your enquiry.

Technical information

When you visit our Website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Operating system
• Device type
• Approximate geographic location
• Pages visited
• Date and time of visits
• Referring websites
• General Website usage information

This information may be collected through server logs, cookies, analytics technologies or similar technologies.

4. Cookies and Similar Technologies

BuntoTech may use cookies and similar technologies to operate, secure and improve the Website.

Cookies are small files stored on your device that allow a website to recognise your browser and remember certain information.

We may use cookies for purposes including:

• Website functionality
• Security
• Remembering preferences
• Understanding how visitors use our Website
• Measuring Website performance
• Improving our services and user experience
• Marketing and advertising, where applicable

As we introduce analytics, advertising and other third-party technologies, we may use services such as Google Analytics, Google Tag Manager, Meta technologies or similar services.

Where required by applicable law, we will obtain appropriate consent before placing non-essential cookies or using technologies that require consent.

You may also configure your browser to reject or delete cookies. However, disabling certain cookies may affect Website functionality.

5. How We Use Personal Information

We may use personal information for purposes including:

• Responding to enquiries
• Understanding your software or technology requirements
• Preparing proposals or quotations
• Communicating with you
• Providing requested services
• Managing client relationships
• Providing customer support
• Administering contracts and business relationships
• Improving our Website, services and user experience
• Maintaining the security of our systems
• Preventing fraud, abuse or unlawful activity
• Complying with legal and regulatory obligations
• Sending relevant marketing communications where permitted by law and where appropriate consent or another lawful basis exists

We will not use personal information for purposes that are incompatible with the purposes for which it was collected, unless permitted or required by applicable law.

6. Direct Marketing

From time to time, BuntoTech may send information about our services, technology offerings, insights, announcements or other business-related communications.

Where required by applicable law, we will obtain your consent before sending electronic direct marketing communications.

Where you have subscribed to marketing communications, you may unsubscribe at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

We will respect requests to stop receiving direct marketing communications.

Unsubscribing from marketing communications does not prevent us from contacting you regarding an existing enquiry, contractual relationship, service or other legitimate business matter.

7. How We Share Personal Information

We do not sell your personal information.

We may disclose personal information to trusted third parties where reasonably necessary to operate our business, provide services or comply with legal obligations.

These parties may include:

• Hosting and infrastructure providers
• Email and communications providers
• Website and analytics providers
• Cloud service providers
• Software and technology providers
• Professional advisers
• Legal, regulatory or law-enforcement authorities where required or permitted by law

Third-party service providers may process information on our behalf. Where appropriate, we take reasonable steps to ensure that such providers handle personal information in accordance with applicable privacy and security requirements.

8. Google Workspace and Third-Party Services

BuntoTech uses Google Workspace for business email and related business productivity services.

Information you provide to BuntoTech may therefore be processed or stored using third-party technology infrastructure.

We may also use other third-party technology providers in the future, including analytics, hosting, CRM, communications, project management, payment, automation and marketing platforms.

Where third-party providers process personal information on our behalf, we take reasonable steps to ensure that appropriate safeguards are in place.

9. International Processing

Some of our technology and service providers may store or process information outside South Africa.

Where personal information is transferred to or processed in another country, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection requirements.

This may include relying on appropriate contractual, technical or other safeguards where required.

10. Information Security

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction
• Other forms of unlawful processing

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

You acknowledge that providing information over the internet carries inherent risks.

11. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to enquiries
• Providing services
• Maintaining business records
• Complying with legal obligations
• Resolving disputes
• Protecting our legitimate business interests

When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it, subject to applicable legal and regulatory requirements.

12. Your Privacy Rights

Subject to applicable law, you may have rights in relation to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction or updating of inaccurate information
• Request deletion of personal information where legally appropriate
• Object to certain processing
• Withdraw consent where processing is based on consent
• Object to or unsubscribe from direct marketing
• Lodge a complaint regarding the processing of your personal information

We may need to verify your identity before processing certain requests.

13. Requests and Complaints

If you have a question, concern or request relating to your personal information, please contact BuntoTech using the contact details available on our Website.

We will endeavour to respond to legitimate privacy requests within a reasonable period and in accordance with applicable law.

You also have the right, where applicable, to lodge a complaint with the Information Regulator of South Africa.

14. Children’s Information

Our Website and services are intended primarily for businesses, organisations and adults.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.

15. Third-Party Websites

The Website may contain links to third-party websites, services or platforms.

We are not responsible for the privacy practices, security or content of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services or legal obligations.

The updated version will be published on this Website with a revised “Last updated” date.

Your continued use of the Website after an updated Privacy Policy has been published constitutes acknowledgement of the updated policy, to the extent permitted by law.

17. Contact Us

If you have any questions regarding this Privacy Policy or the way BuntoTech processes personal information, please contact us through the contact details provided on BuntoTech.com.

BidCoreTechnologies trading as BuntoTech

Website: BuntoTech.com